Custom Services

 Product introduction: Provide detailed product introduction, including product features, functions, specifications, advantages and other information to help customers understand the basic situation of the product. ​
 Answer questions: Provide timely answers to questions raised by customers to ensure that customers have a clear understanding of the product. ​
 Product demonstration: Conduct product demonstrations for customers to show the usage and effects of the products, so that customers can more intuitively understand the functions and performance of the products. ​
 Customized solutions: Provide personalized customized solutions based on customer needs and scenarios to meet the special needs of customers. ​

 Order tracking: Follow up customer orders in a timely manner to ensure the accuracy and timeliness of orders and ensure customers' shopping experience. ​
 After-sales guarantee: Provide comprehensive after-sales guarantee, including product warranty, return and exchange policy, etc., so that customers can purchase with confidence. ​
 Customer training: Provide product usage training to customers so that customers can better master the use of products and improve customer satisfaction. ​
 Feedback collection: Collect customer feedback regularly, understand customer needs and opinions in a timely manner, and provide reference for product improvement and optimization.

 After-sales consultation: Provide 24-hour online consultation service to solve problems encountered by customers during product use and ensure customers' smooth use. ​
 Maintenance services: Provide product maintenance services to ensure product repair and maintenance during the warranty period and extend the service life of the product. ​
 Product upgrade: Provide product upgrade services to customers, launch new versions and functional upgrades of products in a timely manner, so that customers can always enjoy the latest product experience. ​
 Customer care: Provide regular customer care, ask customers about their usage and needs, establish good customer relationships, and improve customer satisfaction and loyalty. ​